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1. Where we ship from

All orders are packed and dispatched from our godown in Gandhi Nagar, Delhi.

2. Ways to get your goods

• Transporter to your station: choose a transporter in the app, or propose your own. Transport freight is prepaid. The LR (lorry receipt) number is sent to you on WhatsApp and in the app.
• Courier: by courier partners such as Delhivery or Shiprocket, with a tracking number. Cash on delivery is available only on courier.
• Walk-in: walk-in shops collect from our counter with their own transport.

3. When we dispatch

An order is dispatched after it is packed and paid, or cleared on an approved credit account. You can follow each step in the app. Transit time depends on your station and the transporter or courier.

4. Charges

Packing and delivery charges are shown in the app before you confirm the order.

5. When the parcel arrives

Check the cartons when you receive them. If cartons are damaged or goods are short or wrong, take photos and raise a return in the app within 30 days of dispatch (see the returns policy).

6. Counter hours

Tuesday to Sunday, 10 AM to 7 PM. Closed on Monday. The app is open 24 hours.

7. Help

WhatsApp +91-9310887200 or email orders@bazaarpro.co.in with your order number.

Who we are

BazaarPro is run by Govind Gopal Fabrics LLP, GSTIN 07AARFG3240R1ZS, IX/25 Main Road, Kailash Nagar, Gandhi Nagar, Delhi 110031. Phone and WhatsApp: +91-9310887200. All contact details →

Other policies: Terms · Returns, refunds and cancellation · Shipping and delivery · App privacy · Website privacy · Grievance officer · Delete your account